Marketing
Relationship Manager
Own the client relationship experience for EntityCore Global — working closely with Marketing to keep clients engaged, informed, and set up for long-term partnership as we deliver AI, cloud, and software engineering projects.
MarketingRemoteContract
Responsibilities
- Serve as a consistent point of contact for existing clients, building trust and ensuring a positive experience throughout each engagement
- Coordinate with delivery teams to stay informed on project status and proactively communicate updates to clients
- Partner with Marketing to gather client feedback, testimonials, and case study material (with client permission)
- Identify opportunities for account growth, renewals, and referrals, and route them to the appropriate team
- Support the planning and execution of client-facing marketing communications, newsletters, and check-in campaigns
- Track client relationship health and flag risks or concerns early to leadership
Requirements
- Experience in a client-facing relationship management, account management, or customer success role
- Comfortable working with technology/IT services clients, or a strong willingness to learn the space
- Excellent written and verbal communication skills
- Self-directed and comfortable working remotely on a contract basis
- Familiarity with CRM tools and basic marketing communication practices is a plus
Apply